Man at the Blackboard with Questionmarks
Posted by: admin on August 22, 2013
As you may already know, across Toronto there are many overhead and garage door companies. And while having plenty of choice is certainly beneficial, it can also be somewhat confusing -- especially if you aren’t sure what to look for.
To help you make a wise decision for your home or commercial/industrial property, here are 5 key questions to ask any potential overhead and garage door company BEFORE you buy:


1. What is your experience?
Today’s garage doors and systems are extremely sophisticated and complex, and you want to choose an overhead and garage door company that has proven, in-depth experience in every aspect that matters to you: sales, installation and service. Quite frankly, there is no substitute for experience. The last thing you want is to choose an company that is “learning as they go,” or will be unable to help you avoid costly and hazardous problems long before they have a chance to emerge.


2. Do you offer the latest products?
The world of garage doors is constantly changing thanks to new technology, products and demand. As such, it’s important to choose an overhead and garage door company that offers the latest selection of doors, systems, accessories and more. You don’t have to necessarily buy the “latest and greatest” products if they aren’t right for you, but they should certainly be available to you if you wish.


3. How important is safety to you?
While reliability, durability and long-term cost-effectiveness are important considerations, there is one aspect that you simply cannot afford to compromise on under any circumstances: safety. Indeed, whether you’re looking to purchase a garage door for your home, or you’re aiming to solve your property’s parking access problems, the overhead and garage door company that you choose must view safety as their top priority. This not only prevents potential injuries, but it also avoids costly repairs and potential litigation down the road.


4. What can I expect in terms of after-sales service?
The relationship with your overhead and garage door company shouldn’t end when you make a purchase. On the contrary, it should immediately enter the next phase: after-sales service. This phase includes providing you with extremely responsive communication in the method of your choice (e.g. phone, email), and feature rapid on-site service by trained and experienced experts.


5. What do your customers say?
What an overhead and garage door company wants you to know about its products and services is important. However, what its customers want you to know is just as meaningful. So make sure that you review testimonials, and pay attention to comments that refer to issues like customer service and quality – as these are extremely important.


At Atlas Overhead Doors, we have over 25 years of experience, and pride ourselves on putting all of our knowledge and insight to work for our valued customers – whether they’re looking to add beauty, energy efficiency and protection to their home, or they need to reliably, safely and cost-effectively solve their property’s parking access problems. We also offer a huge selection that reflects the latest technology, and our customer service commitment during and after purchase is second to none.


To learn more about how we can help you, contact us today. We’re always here to help!
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